Cannot access your Telegram account or noticed suspicious activity? Scammers might have taken control of it!
How can intruders seize an account? They pose as official chatbots or support services and distribute phishing links to obtain login credentials for the messenger.
Once they have control of the account, scammers can act on your behalf: send phishing links and malicious files, ask acquaintances to lend money, and access information contained in your chat history.
What to do if your Telegram account is hacked?
Contact Telegram support. Describe the issue, provide the account link, and the phone number associated with it. Attach screenshots if necessary. It is recommended to send the request from the device you used to access Telegram.
Warn your friends about the hack through other communication channels. Ask them not to click on any links, open files, or transfer funds to bank details sent on your behalf.
Protect confidential information. If your correspondence contained passwords, financial details, photos of documents, or other sensitive information, ask your contacts to delete the relevant messages for both parties.
Change your passwords. If any passwords for other accounts or online banking were stored in Telegram, assume they are compromised. Change them and set up two-factor authentication.
Try to log into your account again. If the system terminates the session immediately after logging in, try again later, preferably at night. If you manage to log in, select the option to receive the authorization code via SMS or email instead of a Telegram message.
If you cannot restore access to the account, it can be deleted. In this case, account data and chats will be removed, and the intruders will no longer have access to your profile.
What if you notice suspicious activity but still have access to the account?
Go to the “Profile” section, select “Devices,” and terminate any unknown sessions. Afterward, enable two-factor authentication and check the email address linked for password recovery.
If you have become a victim of fraud, report it to the Cyberpolice via the form on their website.
For more information on how to avoid fraud, visit the #ShahraiHudbai website.
Photo: Колаж Кіберполіції України
