The institution has launched four new secure customer service points
The Ukrainian branch of Raiffeisen Bank has established its first underground branch in Odesa and three new units in Kyiv. In total, the bank already operates 10 such secure spaces in major cities across Ukraine. This was reported by Economichna Pravda citing Raiffeisen Bank, according to the portal PromPolitInform.
In the new protected locations, clients are able to perform standard banking operations, including opening deposits, applying for credit products, conducting transactions, and receiving professional consultations. The operation of these spaces ensures continuous financial service during air raids, when access to ground-level facilities is restricted, or under conditions of unstable connectivity that hampers the full use of digital services.
Features of secure zone installation
The Odesa unit became a pilot project for the bank in the region, implemented in the format of an underground secure space. In Kyiv, the new sites operate on the basis of existing financial institutions, where separate entrances to underground facilities are provided for visitors.
Geography and network development plans
Currently, the financial institution has already ensured the operation of 10 underground branches located in Kyiv, Odesa, Kharkiv, Sumy, Dnipro, and Zaporizhzhia. By the end of this year, the banking network plans to significantly expand its geography of safe spaces by opening additional points in Khmelnytskyi, Lutsk, and one more location in the capital.
Photo: Economichna Pravda
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